A-Z FAN GUIDE
If you are looking for a quick reference guide that will answer all of your questions relating to the Orlando Magic organization, it's finally here. The Orlando Magic A-Z Fan Guide will provide you with information about ATM Machine locations, Ball Kid and Birthday Packages, Concessions, Disabled Guest Accessibility, Fan Mail, Magic Dancers, Merchandise, Player Appearances, Publications, Tickets, and much, much more. Orlando Magic Season Ticket Holders will receive a copy of the Fan Guide with their ticket packages during the first week of October. The Fan Guide will also be available at the Fan Relations Booth behind Sections 117 & 118 on the concourse level at the arena and at section 104 along the red wall and at select events during the 2007-2008 season.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

ADDRESS/TELEPHONE/INTERNET FOR EXECUTIVE OFFICE
Orlando Magic
8701 Maitland Summit Blvd.
Orlando, FL 32810
407.916.2400
Official Team Web site: www.orlandomagic.com

ALL-STAR BALLOTING
NBA All-Star game ballots will be distributed at Orlando Magic home games during the voting period. Fans have the opportunity for their voice to be heard by selecting the starting five for the East and West All-Star teams! Fans can also vote during this time online by visiting NBA.com.

AMWAY ARENA TOURS
Please contact the administration office at 407.849.2000 to book a tour. Tours are subject to availability of the facility and are not available on event days.

ANIMALS
The Amway Arena welcomes Guide or Assistance Dogs utilized by the disabled or visually impaired. All other animals are prohibited.

ANTHEM SINGERS
See National Anthem.

APPEARANCES
All player, coach, mascot, dancer and Fanbulance appearance requests from community-based organizations must be submitted in writing at least six weeks in advance of the event on the official organization letterhead. The request must include date, time, specific event details and expectations of our talent. For additional information on guidelines, please visit www.orlandomagic.com and select the “Community” section or call the Orlando Magic community & government relations department at 407.916.2628. For individual appearance information, see also Magic Dancers and Stuff the Magic Mascot sections.

ATM MACHINES
For your convenience, ATM machines are located on the concourse level at the east end of the Amway Arena. They are located behind sections 106 and 107 on the concourse. There is also an ATM machine outside the Amway Arena. It is located on the east side of the building in front of the box office windows.

AUTOGRAPHS
Autographed items can be purchased through on-line auctions (www.orlandomagic.com), and during the season at in-game auctions and raffles, which benefit the Orlando Magic Youth Foundation, a fund of the McCormick Tribune Foundation. For additional information, please call 407.916.2641.

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BAGS, BACKPACKS AND PURSES
For security purposes, only small personal bags (purses, baby bags, etc.) will be permitted inside the Amway Arena and they may be subject to search at all entrances. Large bags, coolers and backpacks are not permitted. There are no storage lockers on the premises. Please make sure that you leave all unnecessary items in your vehicle.

BALL KID PACKAGES
The Orlando Magic offers the opportunity to purchase Honorary Ball Kid packages through www.orlandomagic.com. A package includes two tickets to a selected game and a chance for your young one (ages 10-14) to sit on the basket stanchion during the game and help rebound for the pros during warm-up before the game and at halftime. There are a limited number of packages available. For more information on ball kid packages, please call 407.916.2786.

BANNERS AND SIGNS
Banners and signs are permitted in the Amway Arena but may not exceed three feet in height and a reasonable length. Banners and signs may not be displayed during play due to sight restrictions. Banners and signs may not be hung or fastened anywhere in the building. Poles to display banners or flags are prohibited. Banners and signs must not be commercial in nature, offensive in any way to any person or group of people, or cause any disturbance with other fans. Amway Arena reserves the right to remove any banner or sign without exception at the team’s request.

BANQUET/MEETING SPACE
Have you ever thought about having your meeting or entertaining clients at a Magic game? Now you can! Banquet and meeting space is available, and free with the purchase of tickets for your group. For more information, contact the group sales department at 407.89.MAGIC and select “2”.

BASKETBALL CAMPS
The Orlando Magic Basketball Camps are the premier place to learn the game of basketball in a fun and safe environment. Our highly qualified staff will engage your child in a full slate of activities, including drills, fundamental development, skill enhancement, individual/team competition and live games. Camps are offered to children ages 5 to 17 and take place every summer and over the holiday and spring school breaks. Each registration includes one ticket to a Magic home game, camp T-shirt, awards, giveaways, free Gatorade and more! Campers also have the chance to meet Orlando Magic players and coaches (subject to availability). Past speakers have included Dwight Howard, J.J. Redick, Jameer Nelson, and Nick Anderson. You never know who might show up! Feel free to visit our camps page at www.orlandomagic.com (under “community”), where you can watch live video, view our upcoming schedule, reference some FAQ’s and more. You may also call the camp hotline at 407.916.2681 for more information today!

BIRTHDAY PACKAGES
Want to make your child’s next birthday party a hit? Check out Stuff’s Birthday Party special with the Orlando Magic! Your party includes 10 game tickets, a picture at center court with Stuff, cupcakes, recognition on the Magic Vision and more….tickets start at only $25 per person! Call 407.89.MAGIC and select “2” or stop by the Magic ticket sales display behind section 109 or 118 for more information or to book your party. Stuff can attend birthday parties at other locations as well. There are a variety of Stuff appearance packages. For more information, log onto www.orlandomagic.com or call 407.916.2675.

BLACK TIE & TENNIES CHARITY GALA
The Orlando Magic Youth Foundation, a fund of the McCormick Tribune Foundation, holds an annual Black Tie & Tennies Charity Gala. The event raises funds to be distributed to the Central Florida community non-profit agencies that support the OMYF mission statement through a grant process. This season’s Gala will be held on Saturday, March 29, 2008. To learn more about this event, please visit www.orlandomagic.com and select “OMYF” or call 407.916.2641.

BLUE PRESENTED BY THE RITZ CARLTON CLUB®
Open to courtside seat holders, BLUE presented by the Ritz-Carlton Club® is a modern and upscale club offering premium amenities such as complimentary valet parking, private restrooms, an upscale bar, a deluxe buffet and more. Located across from the Magic locker room, BLUE puts members in the middle of the action as the team enters and exits the court while offering exceptional executive-level service. For more information regarding membership, please call 407.916.2647.

BOX OFFICE
Individual game tickets can be purchased at the Amway Arena box office Monday through Friday from 10 a.m. to 5 p.m. The Amway Arena box office accepts cash, Visa, MasterCard, American Express and Discover. For more information, please call 407.849.2020 and select “5”. Single game tickets can also be purchased at the RDV Sportsplex, 8701 Maitland Summit Boulevard, Orlando, FL 32810. The box office hours are 9 a.m. to 6 p.m., Monday through Friday, excluding holidays. The Magic ticket office accepts cash, Visa, MasterCard, American Express and Discover. For more information, please call 407.89.MAGIC and select “3” or toll free at 800.338.0005.

BROADCASTING
The Magic broadcasting department is also responsible for in-house audio and video production for the Magic. For more information, please call 407.916.2571.

TELEVISION
The Orlando Magic have entered into a new long-term agreement providing Sun Sports and FSN Florida with the exclusive regional television rights to the team. This agreement extends and expands a successful television and marketing partnership that began between the team and Sun Sports with the inception of the Magic franchise in 1989. The new agreement provides Sun Sports and FSN Florida with telecast rights to as many as 77 regular season games scheduled across both networks. David Steele (play-by-play) and Matt Guokas (analyst) return to call the games, with Paul Kennedy hosting the pregame show.

Sun Sports and FSN Florida
Providing the very best in regional/local sports television programming targeted to fans across the Sunshine state, Florida’s two leading regional sports networks, Sun Sports and FSN Florida, are both owned and managed by Fox Sports Networks. Sun Sports carries games and events featuring the NBA’s Orlando Magic and Miami Heat, the NHL’s Tampa Bay Lightning, Florida State University, the University of Florida, the SEC conference, along with studio-based regional programming such as Chevy Tailgate Weekend, Chevy Florida Fishing Report, In My Own Words, the Under the Lights all-access series and more. FSN Florida’s exclusive regional programming includes the NBA’s Orlando Magic, MLB’s Florida Marlins and Tampa Bay Devil Rays, the NHL’s Florida Panthers, year-round coverage of ACC athletics including men’s basketball and numerous FSU and UM games/events, and FSN national programming including Big 12 and Pac-10 athletics, The Best Damn Sports Show Period, The FSN Final Score, CMI: The Chris Myers Interviews and more. FSN is the nation’s leading provider of local sports reaching more than 81 million homes through 22 regional networks. FSN owned or affiliated regional sports networks serve as the TV home to 64 of the 82 MLB, NHL and NBA teams based in the United States. FSN produces close to 5,000 live, mostly local, events each year, including close to 500 in High Definition. For more information, visit sunsportstv.com or fsnflorida.com.

RADIO
Magic Radio Network (Flagship: Newstalk AM 580 WDBO) Every preseason, regular season and postseason Magic game is broadcast on the Magic Radio Network, with radio affiliates across the state of Florida. Dennis Neumann provides the play-by-play, Richie Adubato takes on the color analyst duties and Scott Anez serves as pregame, halftime and postgame host. The Magic Radio Network flagship station in Orlando is Newstalk AM 580 WDBO.

Magic Spanish Radio (Flagship: AM 1030 WONQ)
All preseason, regular season and postseason games will be broadcast in Spanish on AM 1030 WONQ (Salsa 1030). In addition, a Spanish-language call-in show, Inside Magic en Espanol, can be heard Mondays during the season from 6-7 p.m. Joey Colon will continue to serve as the voice of the Magic in Spanish, handling game play-by-play, pregame, halftime and postgame analysis. He will also host the Monday call-in show. Colon is joined by color analyst Ramon Rivas for all home games.

Additional Orlando Magic TV & Radio Programming

* Jeep Midnight Magic is a weekly half-hour television show which gives fans a behind the scenes look at the Magic both on and off the court. The program airs locally throughout the season each Sunday on WKMG-TV 6. It also re-airs on Sun Sports. Check local listings for programming times.

* Inside Magic, on AM 580 WDBO, airs in Orlando prior to each Magic game. Host Scott Anez takes questions and comments from Magic fans about the upcoming game, the NBA and the Orlando Magic team.

* Magic Tonight is a 30-minute statewide pre-game show airing on the Magic Radio Network. Hosted by Scott Anez, the show previews that night’s game with interviews from Magic coaches and players.

* Jack Daniels Magic Rewind is the Magic Radio Network post-game show, hosted by Scott Anez. The program consists of interviews from the Magic locker room, analysis, scores from around the NBA, and an opportunity for fans to talk basketball with members of the Magic broadcast team and coaching staff.

* The Massey Cadillac Stan Van Gundy Show is a one-hour program that allows fans to chat with the Magic Head Coach. The show airs from 6 – 7 p.m. on select Tuesdays and Thursdays throughout the season on AM 740 WQTM (740 The Team).

* The Magic Draft Show is a three-hour program on AM 740 WQTM (740 The Team) on NBA Draft night each June, giving fans an insider’s view of the NBA Draft. The show features exclusive live reports from Draft Central, as well as interviews with members of the front office and coaching staff.

For a complete list of television and radio affiliates and additional programming, please log on to www.orlandomagic.com.

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CAMERAS AND VIDEO EQUIPMENT
Small cameras are permitted in the Amway Arena. Small, personal video cameras are permitted for videotaping pregame, halftime, and postgame activities. Under no circumstance is the basketball game itself allowed to be videotaped. Anyone observed videotaping the basketball game will be asked to remove the camera from the Amway Arena. All professional cameras and video equipment (members of the media or freelance journalists) must be credentialed through the Orlando Magic communications department by calling 407.916.2623.

CANON BUSINESS SOLUTIONS CLUB
Membership to the Canon Business Solutions Club at the Amway Arena is exclusive to Orlando Magic season ticket holders. The Canon Business Solutions Club offers a unique full buffet dining experience and full bar with reservation and guest privileges. Special requests are the club’s specialty. For more information regarding membership and membership privileges, please call 407.849.2091.

CHILD TICKET POLICY
For Orlando Magic home games, children less than 36” tall do not need a ticket, provided the child sits on an adult’s lap. However, other events at the Amway Arena may require children of all ages to have a ticket for entry. Please check in advance by calling 407.849.2020.

CLUB CAMBRIA
A members-only establishment, Club Cambria is a modern all-inclusive club featuring private restrooms, a delicious buffet, private bar services and much more. Located on the luxury suite level, Club Cambria provides its members a first-class service experience for Magic games, concerts, arena football and more – all within a unique environment showcasing natural quartz surfaces from Cambria. For more information, please call 407.916.2720.

COLOR GUARD
Your group can serve as Color Guard before an Orlando Magic home game and present the colors during the national anthem. With a minimum purchase of 50 tickets, this special experience is broadcast live on the Magic Vision for thousands of fans to see. For more information, contact the group sales department at 407.89.MAGIC and select “2”.

COMMUNITY RELATIONS
The mission of the Orlando Magic’s community relations department is to build meaningful relationships by investing our charitable resources to touch lives and create opportunities to produce positive change in our community. The Magic’s community relations department focuses on developing children through education and promoting healthy lifestyles. Annually, Orlando Magic community relations efforts impact more than 75,000 kids. Through NBA CARES, the league, players and teams will raise and contribute $100 million for charity, donate more than 1 million hours of hands-on volunteer service to communities worldwide and build more than 100 places where kids can learn and play over the next five years. For more information visit www.orlandomagic.com.

CONCESSIONS
Concession stands are located throughout the Amway Arena on the concourse. Hot dogs, popcorn, cotton candy, nachos, combo meals, chips, peanuts, and candy can be found in designated concession stand stations. Bottled water, soft drinks, and cold draft beer accompany the wide range of food selections. All concessions will take the following credit cards: American Express, Visa, MasterCard and Discover. Concession offerings are often changed to provide new choices but some of the current specialty stands provide the following:

ALL ALCOHOL SALES END AT THE END OF THE THIRD QUARTER. CREDIT CARDS ACCEPTED AT ALL LOCATIONS (MC, VISA, AMEX, DISC)

Eat and Drink (orange awnings)
hot hogs, popcorn, soft pretzels, nachos, peanuts, candy, potato chips, BOTTLED WATER, SOFT DRINKS & COLD DRAFT BEER are located at sections 111, 114 and 122 locations close with five minutes remaining in the fourth quarter.

BIG DAWGS™ HOT DOGS (yellow striped awning)
quarter and half pound all beef hot dogs and an assortment of toppings, popcorn, soft pretzels, peanuts, candy, potato chips, BOTTLED WATER, SOFT DRINKS & COLD DRAFT BEER are located at section 103 and will close with five minutes remaining in the fourth quarter.

Samba Stop
full service bar, wine by the glass, select imported draft and bottled beers, ultimate nachos, cuban sandwiches, BOTTLED WATER, SOFT DRINKS & COLD DRAFT BEER are located at section 105 and will close at the end of the third quarter.

Pizzeria Uno’s (green awnings)
Chicago style pizza (cheese and pepperoni), chicken pizza quesadilla, calzone, BOTTLED WATER, SOFT DRINKS & COLD DRAFT BEER are located at sections 218 and 236 and will close at the end of the third quarter.

Subway (yellow awnings)
Turkey, club, Italian, ham, BMT, veggie, roast beef, meatball subs, potato chips, fresh baked cookies, brownies, BOTTLED WATER, SOFT DRINKS & COLD DRAFT BEER are located at sections 219 and 201 and will close at the end of the third quarter.

Amelia’s Grill (tan awning)
Hamburger baskets, cheeseburger baskets, chicken tender baskets, hot dog baskets, peanuts, candy, french fries, BOTTLED WATER, SOFT DRINKS & COLD DRAFT BEER are located at section 116 and will close at the end of the third quarter.

Cinnamon Glazed Nuts
Almonds, pecans and cashews are located at sections 211 and 229 and closes at the middle of the fourth quarter.

Starbucks Coffee
Espresso, drip coffee and frappucino are located at sections 211 and 229 and will close at the middle of the fourth quarter.

TCBY
Frozen soft serve yogurt with assorted toppings are located at sections 105 and 116 and closes during the middle of the fourth quarter.

Sausage, Brats and Hot Dogs
Quarter pound all beef hot dogs, Italian sausage with peppers & onions, bratwurst with sauerkraut, BOTTLED WATER, SOFT DRINKS & COLD DRAFT BEER are located at sections 214 and 232 and will close at the end of halftime.

Time-Out Lounge
Full service bar, wine by the glass, select imported draft and bottled beer, SOFT DRINKS & BOTTLED WATER are located at sections 108 and 119 and will close at the end of the third quarter.

Johnny Rivers’ Smokehouse
Bourbon chicken and cajun rice, pulled pig hoagie, chicken wings, BOTTLED WATER & SOFT DRINKS are located at sections 208 and 226 and will close at the end of halftime.

Gourmet Pretzels
Gourmet pretzels and assorted toppings, funnel cakes, churros, BOTTLED WATER & SOFT DRINKS are located at sections 108 and 109 and will close at the middle of the fourth quarter.

The Carvery
Assorted carved sandwiches, turkey, pork loin, prime rib and beef tenderloin, BOTTLED WATER, SOFT DRINKS & COLD DRAFT BEER are located at sections 104 and 223 and will close at the end of halftime.

Haagen-Dazs Ice Cream
Scooped ice cream, specialty ice cream bars, sundaes, BOTTLED WATER & SOFT DRINKS are located at sections 207 and 225 and will close at the middle of the fourth quarter.

Dippin’ Dots
Ice cream of the Future are located at sections 223 and 227.

In-Seat Food and Beverage Service
Available to all courtside, Mercedes-Benz (Row AA-EE) and end line floor seats (Rows C-F). Service is available one hour prior to tip-off until five minutes into the fourth quarter.

CORPORATE PARTNERSHIPS
A select group of individuals and corporations have the opportunity to harness the power of the Orlando Magic to impact their marketing objectives. Opportunities include television and radio advertising, Magic Magazine and a wide variety of other print advertising, in-arena signage, promotional programs, community programs, game tickets, hospitality, celebrity and talent appearances. For more information, please contact a corporate partnerships representative at 407.916.2720 or via email at partnerships@orlandomagic.com.

CREDIT CARD POLICY
The Orlando Magic accepts American Express, MasterCard, Visa and Discover credit cards. Credit and debit cards are accepted at the concession stands (food and beverage) at the arena, and are accepted at the retail stands (see merchandise/souvenirs).

DIRECTIONS
RDV Sportsplex (Orlando Magic corporate office) is located at 8701 Maitland Summit Blvd., Orlando, FL 32810. The phone number is 407.916.2400.

From South/Downtown Orlando and Orlando International Airport:
Take I-4 East to exit 90B (Maitland Blvd. West). Take a right onto Maitland Blvd. and go ¼ mile to stop light at Keller Road. Turn right onto Keller Road. RDV Sportsplex is on the left.

From North of Orlando:
Take I-4 West to exit 90 (Maitland Blvd.). Take a right onto Maitland Blvd. and go ¼ mile to stop light at Keller Road. Turn right onto Keller Road. RDV Sportsplex is on the left.

The Amway Arena is located at 600 W. Amelia St., Orlando, FL 32801. The phone number is 407.849.2000. Numerous changes may occur during the new construction on the 408 and I-4 and will impact traffic as you come to the game. Information on these changes and possible alternative routes to the game may be found at the website: www.orlandomagic.com or I-4/SR408 information website at www.trans4mation.org.

Amway Arena Directions
Locations North of Orlando (Daytona Beach)
Take Interstate 4 (I-4) West. Take Exit #84 (Colonial Drive/SR 50). Proceed across Colonial Drive (SR 50) to Hughey Avenue. Turn right onto Livingston Street. Main parking lot will be on your right.

Locations South of Orlando (Disney World)
Take Interstate 4 (I-4) East. Take Exit #83B (Amelia Street/Orlando Centroplex). Turn left onto Livingston Street. Main parking lot will be on your right.

Orlando International Airport
Take SR 436 North to East/West Expressway (408). Head West on the East/West Expressway (408) to Interstate 4. Head East on Interstate 4. Take Exit #83B (Amelia Street/Orlando Centroplex). Turn left onto Livingston Street. Main parking lot will be on your right.

Locations East of Orlando (Cocoa Beach)
Take the Beeline West to Interstate 4. Head East on Interstate 4. Take Exit #83B (Amelia Street/Orlando Centroplex). Turn left onto Livingston Street. Main Parking Lot will be on your right.

Locations from Florida’s Turnpike
Follow Florida’s Turnpike to Interstate 4. Head East on Interstate 4. Take Exit #83B (Amelia Street/Orlando Centroplex). Turn left onto Livingston Street. Main parking lot will be on your right.

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DISABLED GUEST ACCESSIBILITY
The Orlando Magic is committed to providing every guest with a comfortable and enjoyable experience at the arena. The Amway Arena is a fully accessible arena for all guests.

The disabled entrance is located on the east side of the Amway Arena. The entrance is located through the double glass doors to the right of the box office windows.

The Amway Arena seating for patrons in wheelchairs is located on the top row of our lower bowl level unless otherwise stated. Patrons with limited mobility who require special seating are encouraged to call the box office to speak with a ticket representative for more information. The box office can be reached at 407.849.2020.

Reserved disabled parking for the Amway Arena is now available. Go to www.orlandocentroplex.com for information on how to guarantee your parking. Non-reserved disabled parking is also available on a first come basis in the Orlando VoTech garage, CP1 and CP2 garage and Lot #1 on Livingston Street. Lot #1 has a special entrance for the disabled parking just west of the Marriott Crosswalk. Guests are encouraged to arrive one hour prior to tip off to improve their chances of attaining a disabled parking space.

DISABLED PARKING INFORMATION
The Orlando Centroplex is wholly dedicated to serving the needs of our disabled patrons, and ensuring that their entertainment experience is as memorable as possible.

There is limited availability of disabled parking permits directly around Amway Arena. Disabled parking availability is not guaranteed and will be issued on a first-come, first-serve basis. The Centroplex provides disabled parking options at the following parking lots: Lot 1, CPF1 Garage, CPF II Garage, Lot 5, Lot 6, the Courthouse Garage and the lot directly in front of the Amway Arena box office, when available. For a detailed parking map, please see page 37. Patrons are encouraged to plan accordingly for parking on the day of their event, and to check the Orlando Centroplex website regularly for event parking alerts.

DONATING TICKETS
See Magic for Kids and Share the Magic.

DONATION REQUESTS
The Orlando Magic coordinates three full-team internal autograph sessions per year. The items are used to help community-based organizations raise money for their programs. All requests for autographed items must be submitted in writing at least six weeks in advance of the event on the organization’s official letterhead. The request must include date, time and beneficiary of funds raised. Requests from individuals will not be accommodated. For additional information on guidelines, please visit www.orlandomagic.com and select the “community” section or call 407.916.2628. You may send your request to Orlando Magic, Attn: Community Relations, 8701 Maitland Summit Blvd., Orlando, FL 32810 or by fax to 407.916.2985.

DRESS CODE
Shoes and appropriate clothing are required.

ELEVATORS
Elevators are located on the east side of the Amway Arena for those guests who cannot navigate the stairs on either the north or south sides of the arena. These elevators are found by entering the double glass doors directly to the right of the box office windows.

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E-MAILING TICKETS
See Ticket Forwarding.

EMERGENCY EVACUATION
In the event of an emergency during a game, the Orlando Magic staff will utilize the public address system in the Amway Arena to inform guests of the situation and provide instructions as applicable. Please follow the instructions of the ushers and security staff. All exits and emergency exits are posted with appropriate signage.

EMPLOYMENT
The Orlando Magic organization is always looking for talented professionals to join our “Team Behind the Team.” We have a variety of full time, seasonal, internship and game night opportunities available. Please check our website, www.orlandomagic.com and select “careers.” We update our website on a regular basis as new positions become available. EVICTION POLICY
Orlando venues management reserves the right to evict any patron that is deemed disruptive and/or abusive to other patrons, staff, players, or officials.

FAN MAIL
Fan mail can be sent to:

Coach’s or Player’s Name
c/o Orlando Magic
8701 Maitland Summit Blvd.
Orlando, FL 32810

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FAN RELATIONS
FAN RELATIONS Questions, comments or concerns from fans are encouraged and can be submitted online by logging onto www.orlandomagic.com and selecting “fans” or mailed to the following address:

Season Ticket Services and Operations
Orlando Magic
8701 Maitland Summit Blvd.
Orlando, FL 32810

FAN RELATIONS BOOTH
The Orlando Magic Season Ticket Services & Operations department has two booths on the concourse level at the Amway Arena. The first booth is located behind sections 117 and 118. The second booth is located along the red wall behind section 104. Our friendly and knowledgeable season ticket services and operations staff is available to assist our guests with any questions, comments or concerns. Our guests are our top priority. The hours of operation are from gate (door) opening until the crowd departs.

FIRST AID STATIONS
The first aid office is located on the main concourse at the east side of the arena behind sections 107 and 108.

FUNDRAISING
Use our ticket fundraising programs to raise money for your school, non-profit organization or charitable event. You can select the games and number of tickets to sell. We will provide all of the promotional material. For more information, contact the group sales department at 407.89.MAGIC and select “2”.

GAME DATE AND TIME CHANGES
All game dates and times are subject to change. In the event a game date change should occur, the Orlando Magic will notify the season ticket holder of record by mail. All game changes will also appear on www.orlandomagic.com and will be communicated through the local media. Please remember to notify anyone that you have already distributed your tickets to of the game date or time change. Generally, the Orlando Magic will not issue refunds or exchange tickets due to game date or time changes.

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GATES OPEN (DOORS OPEN)
Gates open one hour prior to game time for all Orlando Magic home games. Gate opening times may vary if a game is rescheduled or extra time is required for general admittance. All fans are permitted access near the court for the first half-hour after the gates open.

GROUP REFERRAL PROGRAM
Can you think of friends, family or business associates who would be interested in bringing a group of 20 or more out to a Magic game? If so, provide us with three names of potential group ticket buyers. Should any of those individuals purchase a group ticket package you will be rewarded…IT’S THAT EASY! For more information, contact the group sales department at 407.89.MAGIC and select “2”.

GROUP TICKETS
If you’ve ever thought about bringing a group to an Orlando Magic game, now is the time! There’s no better way to catch the action at the Amway Arena than to share the experience with a group of 20 or more. Your group could have the opportunity to play on the Magic court or “high-five” the players before the game. Call the group sales department at 407.89.MAGIC and select “2”.

GUARANTEED GIVEAWAYS
“Guaranteed Giveaways” is a program available to Orlando Magic full season ticket holders who would like to receive one of each of the giveaways on the promotional schedule for the 2007-2008 season. For a one-time annual investment of $50 per giveaway package, full season ticket holders can pick up their guaranteed giveaway the day of the game from the guaranteed giveaway table, located on the concourse behind sections 106 and 118. To sign up for the guaranteed giveaway program, contact your season ticket account services representative at 407.89.MAGIC and select “3” for season ticket services and operations..

GUEST RELATIONS
See Fan Relations or Fan Relations Booth.

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HALFTIME ENTERTAINMENT
The Orlando Magic offers exciting halftime entertainment for the fans at each game; from amazing acts of skill to funny and entertaining performers. The halftime entertainment schedule (subject to change) is available online at www.orlandomagic.com. For fans interested in performing at halftime, please send your audition tape to the following address:

Game Operations Manager
Orlando Magic
8701 Maitland Summit Blvd.
Orlando, FL 32810

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INSIDER
Log on to www.orlandomagic.com to subscribe to INSIDER, the Orlando Magic’s official team e-news e-mail service. Get the latest team information, including game previews and newsletters, breaking news, player transactions and more, right on your desktop. Your subscription to INSIDER is free!

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IN-SEAT FOOD & BEVERAGE SERVICE
In-seat food and beverage service is available to all courtside, Mercedes-Benz (Rows AA-EE) and end line floor seats (Row C-F). In-seat food and beverage service is available one hour prior to tip-off until five minutes into the fourth quarter. Alcohol service ends at the end of the third quarter.

KIDS' CLUB
The Orlando Magic Kids’ Club is presented by Flintstones Vitamins. When you become a part of the coolest club in town you will receive a Magic decoder ring, Magic basketball, a chance to meet a Magic player, special offers on Magic tickets, basketball camps, merchandise and much more! Visit www.orlandomagic.com/fans for more information!

KIDS’ TUNNEL
Your group can experience a once in a lifetime opportunity to “high-five” the Magic players as they enter the court for warm-ups before tip-off or during halftime. With a minimum purchase of 50 tickets, up to 20 kids can participate in this memorable experience. For more information, contact the group sales department at 407.89.MAGIC and select “2”.

KODAK FAN PHOTOS
Event Imaging Solutions, a Kodak company, is offering a brand new opportunity for fans this 2007-2008 Orlando Magic season. Our fans are able to capture the excitement of the NBA and the Orlando Magic with Kodak’s impeccable picture quality. Kodak photographers will be roaming around the Amway Arena taking pictures of fans; these pictures will be delivered right to your seats and will be available at a discounted rate. Groups also have the opportunity to have a post-game picture taken on the court, which will be ready on the same night. This is the perfect way to take home a magical moment! For more information about Kodak programs with the Orlando Magic visit www.orlandomagic.com.

LATIN AFFAIRS DIVISION
Individuals and corporations can experience excitement and growth by advertising with the Orlando Magic Latin affairs division. The Latino population is the fastest growing minority group in the USA. The Orlando Magic Latin Affairs division offers the following programs: sponsorship for Latin nights, ticket sales, community relations programs, community events, client and employee entertainment packages, and Spanish radio. For more information, please call 407.916.2908. All of the Orlando Magic’s games are broadcast in Spanish as well as a one hour Monday night radio show from 6-7 p.m. For Magic news in Spanish log on to www.orlandomagic.com

LOST AND FOUND
If you lose an item during an event, please contact any season ticket services and operations staff member or any other employee for assistance. You may also check with the Orlando Police Department Office located on the east concourse near sections 107 and 108. Found items can be turned into the Orlando Police Department office on the east concourse. Unclaimed items will be donated to charity after 30 days. For assistance on non-game days, please contact the Amway Arena security control office at 407.849.2085.

LOST TICKETS
If this happens, we strongly recommend you use the ticketForwarding program to email your tickets. This feature will email you a new set of valid tickets and deactivate your lost tickets immediately. TicketForwarding is a FREE and easy way to replace your lost/stolen tickets until two hours prior to tip-off. If you are unable to use ticketForwrarding, you may either contact the Magic ticket office directly or visit the customer service window at Amway Arena beginning three hours prior to tip-off. Replacement tickets will only be issued to the season ticket holder of record and a $20 reprint fee will be applied. If you find your lost tickets within seven working days after the game you were charged for, you may return the tickets (fully intact) and receive a refund of the replacement cost. Please be prepared to show identification. The Orlando Magic ticket office is unable to send replacement tickets via U.S. mail.

LUXURY SUITES
Luxury suites are ideal for companies and individuals who wish to provide the best in sports and entertainment hospitality to their clients and employees. Benefits include 16 tickets to every Orlando Magic home game, premium in-suite catering and hospitality options, a television, wet bar/kitchenette with refrigerator and phone service. Suite holders also receive access to tickets for other events held at the Amway Arena, such as concerts, Ringling Bros. and Barnum and Bailey Circus and ice-skating shows. For more information, please contact a Corporate Partnerships representative at 407.916.2720.

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MAGIC FOR KIDS
As part of its “Commitment to the Community” efforts, the Orlando Magic is pleased to announce its second annual “Magic for Kids” ticket program. Businesses, corporations or individuals can purchase tickets at a reduced rate which will then be donated to Central Florida charitable organizations such as the Make-A-Wish Foundation, Boys and Girls Clubs of Central Florida, and Soldiers to Scholars. In addition, the Magic will match the number of tickets purchased and donate them to a charity of the purchasers’ choice or to one of 25 community organizations. Interested businesses, corporations or individuals can call 407.89.MAGIC for more details. This past year, the “Magic for Kids” program donated 342 season ticket packages to 14 Central Florida non-profit agencies and foundations throughout Central Florida. If you have any questions about the 2007-08 “Magic for Kids” program, please contact an Orlando Magic ticket sales representative at 407.89.MAGIC.

MAGIC DANCERS
The Magic Dancers are an exciting part of the Magic game experience! The Magic Dancers greet fans at the gate, perform during the game and sign autographs for fans during every pre-game and select halftimes. The dancers are also available to appear at a variety of events including corporate outings or tradeshows. If you would like to book the Magic Dancers please call 407.916.2675 or e-mail magicdancers@orlandomagic.com. For more information, log onto www.orlandomagic.com and select “Magic Dancers.”

MAGIC MAGAZINE
See Publications.

MASCOTS
See Stuff, The Magic Mascot.

MEET THE MAGIC
As part of the Orlando Magic season ticket holder “All Access” benefits, all full season ticket holders are exclusively invited to the Meet the Magic event. This full-team autograph event will be held on Sunday, January 6, 2008, from noon to 4 p.m. at the Amway Arena. For more information, please call 407.89.MAGIC and select “3”.

MERCHANDISE/SOUVENIRS
Orlando Magic and NBA merchandise can be purchased on the concourse behind sections 104, 109, 115, and 120. Merchandise can also be purchased online by visiting the Official Orlando Magic Team Shop at www.orlandomagic.com.

MONTE CRISTO CLUB
The Amway Arena is home to Orlando’s premier members-only club, bar, and full-service cigar lounge. Individual and corporate memberships are available on an annual basis. For more information regarding membership and membership privileges, please contact 407.650.3540.

MY MAGIC ACCOUNT MANAGER
Orlando Magic season ticket holders can manage their account quickly and easily by logging onto www.orlandomagic.com and selecting the season ticket holder’s account access on any page off the site. Once on the “Manage Your Magic Account” page, simply log in by using your e-mail address or Account ID and password and you can forward tickets to family, friends, co-workers and clients, make payments and update your account information.

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NATIONAL ANTHEM
For fans interested in singing the national anthem at an Orlando Magic game, please send in an acappella rendition of the national anthem on CD, DVD, VHS or cassette (CD preferred). In addition, please send a short bio that describes your singing credentials along with a headshot. You can send the package to the following address:

Game Operations Manager
Orlando Magic
8701 Maitland Summit Blvd.
Orlando, FL 32810

NBA FAN CODE OF CONDUCT
The National Basketball Association, the Orlando Magic and the arena are committed to creating a safe, comfortable and enjoyable sports and entertainment experience. NBA fans have a right to expect an environment where:
• Players respect and appreciate each and every fan.
• Guests will be treated in a consistent, professional and courteous manner by all arena and team personnel.
• Guests will enjoy the basketball experience free from disruptive behavior, including foul or abusive language or obscene gestures.
• Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
• Guests will sit only in their ticketed seats and show their tickets when requested.
• Guests who engage in fighting, throwing objects or attempting to enter the court will be immediately ejected from the game.
• Guests will smoke in designated smoking areas only.
• There will not be any obscene or indecent messages on signs or clothing.
• Guests will comply with requests from arena staff regarding arena operations and emergency response procedures.
• Guests will also be responsible for their own good time by reporting inappropriate behavior.

The arena staff has been trained to intervene where necessary to help ensure that the above expectations are met and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard or guest services staff member. Guests who choose not to adhere to these provisions will be subject to ejections without refund, revocation of season tickets and may also be in violation of city ordinances resulting in possible arrest and prosecution.

The NBA, the Orlando Magic and the arena thank you for adhering to the provisions of the NBA Fan Code of Conduct.

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O-ZONE
It’s loud, it’s crazy, it’s the place to be this Magic season! The Magic would like to introduce O-Zone, located in sections 201-236 of Amway Arena. As a member of the O-Zone, fans will enjoy exclusive giveaway nights, special prizes and contests with the Magic Jet Blue Crew and performances by Momentum, the Orlando Magic Pep Band. The Time is Now to come celebrate the Magic’s young, electrifying team in the O-Zone. We need the fans to get on their feet, make some noise and cheer the Magic to victory! Be BOLD, Be BLUE. Be a part of the O-Zone. O-Zone is exclusive to ticket holders in sections 201-236. O-Zone is powered by Blue Cross Blue Shield of Florida.

ORLANDO MAGIC CHAMPIONSHIP FOR CHARITY
The Orlando Magic Youth Foundation, a fund of the McCormick Tribune Foundation, hosts an Orlando Magic Championship for Charity golf tournament to raise funds to be distributed to the Central Florida community non-profit agencies that support the OMYF mission statement through a grant process. The golf tournament is held each September. To learn more about this event, please visit www.orlandomagic.com and select “OMYF” or call 407.916.2641.

ORLANDO MAGIC YOUTH FOUNDATION
The Orlando Magic Youth Foundation was founded in 1988 and, in 1994, became a fund of the McCormick Tribune Foundation. The support of the Magic players, coaches, staff and the DeVos Family, in partnership with the team’s season ticket holders, corporate sponsors, fans and the community truly enable the OMYF to help our community. Since inception, the OMYF has granted more than $13 million dollars to non-profit organizations that support our mission statement through private donations, fund-raising events and contributions from the Orlando Magic and its ownership group. For additional information, please visit www.orlandomagic.com and select “OMYF” or call 407.916.2641. If you would like to make a tax deductible charitable donation, please make your check payable to the Orlando Magic Youth Foundation and mail it to:

The Orlando Magic Youth Foundation
8701 Maitland Summit Blvd.
Orlando, Florida 32810

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PARKING
Parking is available for all Orlando Magic games. There are 3,500 on-site spots to choose from as well as more than 7,000 spots within a one-mile area. Visit the Amway Arena website at www.orlandocentroplex.com as well as www.orlandomagic.com for updated and alternative parking options and information. The Orlando Vo-Tech Garage on Revere Street and the Vo-Tech surface lot on Hughey Avenue are cash only and cannot be reserved.

POCKET SCHEDULES
This item is a convenient way to keep track of all of the Orlando Magic games and start times, promotional nights, television broadcasts and important arena information. Keep them in your wallet, purse or at your desk so that you never miss a game. Pick up a pocket schedule at the Amway Arena, the Magic box office, located at the RDV Sportsplex, participating Orlando area businesses, or by writing or calling the SeasonTicket Services & Operations department at 407.89.MAGIC and select “3”.

PRIORITY SEAT RELOCATION EVENT
As an Orlando Magic season ticket holder, it is your opportunity to relocate or upgrade your seats. Each year in June, you are invited to participate in the Priority Seat Relocation Event, which is held at the Amway Arena. Available inventory is based on locations from non-renewed season ticket accounts and those season ticket accounts with earlier priority dates that have already relocated their seats. You will also have the opportunity to purchase additional seats for your account. For more information, please call 407.89.MAGIC and select “3”.

PROHIBITED ITEMS
• Backpacks
• Strollers
• Water bottles
• Outside food
• Fireworks
• Alcohol
• Large bags
• Cameras with lenses greater than six inches
• Cans
• Weapons
• Drugs
• Sticks longer than 18”
In addition any other items deemed inappropriate WILL NOT BE ALLOWED. Security personnel will have the right to inspect any items at any time.

PROMOTIONAL ITEMS
Promotional items have individual restrictions and giveaway dates are subject to change without prior notice. A schedule of promotional dates is listed on the pocket schedule and at www.orlandomagic.com.

PUBLIC ADDRESS PAGING
Because of the many requests, paging is not permitted except in cases that are deemed to be life-threatening emergencies by the Orlando Magic. If you need to page someone under this circumstance, please see a season ticket services account representative at the fan relations booths, located behind sections 104, 117 and 118 on the concourse level.

PUBLICATIONS
Magic Magazine, the official team magazine, is available at all retail stands during all Orlando Magic home games. New issues of Magic Magazine are available each month. The magazine is also sold on the concourse and in the stands during the pre-season. Fans may also subscribe to Magic Magazine. Check www.orlandomagic.com for current prices and subscription information. Note: season ticket holders (full and half-season) receive a free subscription to Magic Magazine. The Orlando Magic Media Guide is available every season. Guides may be purchased by mailing a check or money order to Communications, Orlando Magic, 8701 Maitland Summit Blvd., Orlando, FL 32810. They are available at all souvenir stands during Orlando Magic home games at Amway Arena. Check www.orlandomagic.com for current prices.

PUBLIC TELEPHONES
There are no public telephones available at the Amway Arena. In case of emergency please go to nearest usher or security staff member for assistance.

PUBLIC TRANSPORTATION
Busses run on the Lymmo route through downtown Orlando and drop off in the Centroplex I garage across from the Amway Arena box office on Revere Avenue. Fans are encouraged to park in any downtown garage and walk to the nearest Lynx bus stop and ride the bus to and from the game. Visit www.orlandocentroplex.com for more information.

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RE-ENTRY POLICY
Guests may not re-enter the Amway Arena unless they have made arrangements with the Orlando Magic season ticket services and operations staff prior to leaving. Re-entry accommodations are up to the discretion of the Magic and strictly limited to emergencies only.

RESTROOMS (PUBLIC)
Public restrooms are conveniently located behind the red tiled walls in each corner of the Amway Arena. All restrooms have diaper-changing stations available and are accessible to guests with disabilities.

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SCOREBOARD MESSAGES
Have a message for a special someone that you want played during halftime of an NBA game? Whether it is a birthday, anniversary, or just a welcome message, say it in style! For an investment of just $50 you can have your special message displayed. To place your message in advance, contact the Orlando Magic at 407.916.2674.

SEARCH PROCEDURES
In the interest of guest and staff safety, a search process is required by the Amway Arena and the National Basketball Association prior to admittance to each game. The purpose of this search is to prevent guests from bringing into the arena unauthorized and prohibited items. Guests who refuse to submit to either visual, wanding or pat down searches will be refused entry. Security personnel will conduct these searches. The guest must throw prohibited items in the trash or return the item to their vehicle. Search sticks may be used to move items around if necessary. Any items in question should be removed by the guest.

SEASON TICKETS
The Orlando Magic offers a variety of season ticket packages from full season tickets to half-season, 15-game and 10-game partial plans. For more information on season tickets, please log onto www.orlandomagic.com or call the season ticket sales department at 407.89.MAGIC and select “1”.

SEATS FOR SOLDIERS NIGHT
The Orlando Magic honor military men and women who continue to risk their lives in support of America by donating tickets to military personnel and their families. The Magic choose two games of the season to honor these men and women. The Magic will match each ticket purchased through the program and donate the tickets to the military men and women. For more information, contact the group Sales Department at 407.89.MAGIC and select “2”.

SEATING CAPACITY
The Amway Arena has seating capacity for 17,519 guests for every Orlando Magic home basketball game.

SEATING CHART
To see your seats online and to get a realistic view of the court from your seat location, simply log onto www.orlandomagic.com.

SECURITY
The Orlando Magic, National Basketball Association and the Amway Arena have implemented a number of security measures for the protection of everyone at our games. We apologize for any inconveniences you may experience. Please also refer to the NBA Fan Code of Conduct posted at multiple locations inside the Amway Arena and on page 33.
Please be aware of the following:
• Fans entering the Amway Arena may be subject to security checks by searches, pat-downs and/or metal detecting equipment and/or K-9’s.
• Small baby bags and purses will be allowed in but will be inspected at all entrances.
• Large bags, coolers and backpacks will not be allowed to enter the building.
• Upon exiting the arena, fans will not be allowed to re-enter for any reason.

SHARE THE MAGIC
Season ticket holders can donate their unused game tickets to charitable youth organizations and make a difference in the lives of many underprivileged youth in the Central Florida community. Ticket donations are accepted until 2:00 p.m. the day of the game and are tax-deductible. The recommended way to donate your tickets for a game is online at orlandomagic.com via My Magic Account. Should you make your donation by telephone, please call 407.89.MAGIC and select “3” for season ticket services & operations. A representative will re-print your ticket(s) for the seat(s) donated. A new barcode will then be enabled for the donated seat(s). The barcode on the original tickets for the game(s) donated will no longer be valid for entry into the Amway Arena. You can also mail tickets prior to the game to “Share the Magic”, 8701 Maitland Summit Blvd., Orlando, FL 32810. For your convenience, we will mail you a receipt at the end of the month for tax purposes.

SKY BOXES
See Luxury Suites.

SMOKING POLICY
Smoking is not permitted once inside the arena. There are designated roped off areas outside the north and south main door entrances for smoking that open 15 minutes after the game begins.

STROLLERS
Strollers are not permitted in the Amway Arena.

STUFF, THE MAGIC MASCOT
Stuff, the Magic Mascot, is the number one Magic fan and cheerleader! See Stuff at every Magic game on the court and in the stands. Check out more information about Stuff on the new Stuff’s Lair at www.orlandomagic.com. You can also have Stuff come to your event, birthday party or corporate gathering! Go to www.orlandomagic.com or call 407.916.2675 for more information about Stuff appearances.

STUFF’S CENTER COURT STARS
Be a star! Have your loved one recognized on the court during pre-game of a Magic game. Whether it is a birthday present, anniversary gift or just a special occasion, this exclusive opportunity is sure to be a memorable experience. The package includes the opportunity to be recognized at center court with Stuff during pre-game, including a PA announcement and live shot of you on the Magic Vision. Also included is a photo opportunity with Stuff and an Orlando Magic premium gift pack. The cost of the package is $150.00. To book a package, please call 407.916.2786 or check out more information about Stuff on the new Stuff’s Lair at www.orlandomagic.com.

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TICKET EXCHANGE
Can’t make it to a game? Use ticketExchange to sell your season tickets anonymously to other fans via TicketMaster’s secure online exchange service. You can post and sell your tickets that you can’t use – quickly and securely through My Magic Account on www.orlandomagic.com. For more information, please contact your season ticket services account representative at 407.89.MAGIC and select “3” for more information or visit www.orlandomagic.com.

TICKET FORWARDING
Season ticket holders can forward tickets to family, friends, co-workers and clients, make payments and update account information by logging on to www.orlandomagic.com and selecting the season ticket holder’s account access icon from any page. Once on the “Manage Your Magic Account” page, simply log in by using your e-mail address or account ID and password.

TICKET FRAUD
Ticket fraud includes, but is not limited to, misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revoking of tickets or ejection. Please purchase your tickets from authorized outlets.

TICKET INFORMATION
Purchasing tickets for Orlando Magic games is a simple and convenient process. Tickets are sold at the Amway Arena box office, the Orlando Magic ticket office, all Ticketmaster locations, by calling 800.4NBA.TIX, or on the Internet at www.orlandomagic.com.

To purchase season tickets, ticket packages, or group tickets, please call 407.89.MAGIC or toll free at 800.338.0005. To find out more information about season tickets, ticket packages, single-game tickets, or group tickets, log onto www.orlandomagic.com and select “tickets.”

TOP 10 WAYS TO USE SEASON TICKETS

Spend quality time with family and friends.

Reward a customer for a referral.

Thank a new customer for their business.

Give them to an employee for outstanding performance or service.

Give tickets to a charity and use it as a tax deduction.

Reward suppliers and vendors.

Take a potential customer and close a sale at the arena.

Offer tickets to someone who provided great service (dry cleaner, pharmacist, mailman, etc.).

Invite a customer who hasn’t ordered/done business with recently.

Give tickets to a family member, friend or customer for the holidays.

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UMBRELLAS
Umbrellas are permitted inside Amway Arena. Umbrellas should be placed under your seat out of the way of other patrons.

WEB SITE
Please visit the official Orlando Magic website at www.orlandomagic.com for the latest team news, information, video clips, statistics and more. In addition, the site provides ticket plan and seating information along with account access for season ticket holders. Spanish-speaking fans can log onto www.orlandomagic.com and select “En Espanol.” Also visit the Orlando Centroplex website at www.orlandocentroplex.com for updated parking information and a schedule of events.

WILL CALL
There are two different options for Magic will call services. On game days, guests may pick up tickets at will call, located on the east side of the Amway Arena. Guests will be required to present a valid photo I.D. and may pick up tickets starting 90 minutes prior to an Orlando Magic game. Will Call tickets can also be picked up on non-game days at the Orlando Magic ticket office, conveniently located inside the RDV Sportsplex in Maitland. Office hours are Monday through Friday, from 9 a.m. to 6 p.m, excluding holidays.

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